At Vitesse Catalog, we ship heavy, fragile, and high-value mechanical components worldwide. Because our items require specialized handling, we apply strict packaging and transport protocols to ensure your orders arrive in optimal structural condition.
1. International Shipping & Delivery Timelines
- Worldwide Freight & Express: We provide secured International Shipping with full real-time tracking and signature requirement for all curated mechanical parts. We partner exclusively with premium international carriers (such as DHL, FedEx, and specialized industrial freight forwarders).
- Processing & Inspection Window: Orders undergo a mandatory 48-hour technical inspection, final cleaning, and structural availability check before dispatch.
- Estimated Delivery Times: Once shipped, transit typically takes between 5 to 12 business days for international destinations (including the USA, Asia, and Oceania), depending on customs clearance speeds.
2. Customs, Duties & Import Taxes
- International Orders: For clients located outside the European Union, please note that customs duties, local entry taxes, import VAT, and broker clearance fees are not included in the item price or shipping checkout costs.
- Client Responsibility: Any local administrative fees, import taxes, or declarations applied upon the arrival of the package in the destination country remain the sole responsibility of the client. We recommend contacting your local customs office for accurate estimates prior to ordering.
3. Heavy-Duty Industrial Packaging Standards
Mechanical parts are heavy, frequently sharp, and highly susceptible to environmental damage like moisture and friction. To protect your investment, our workshop uses custom packing solutions:
- Rust Prevention: Raw steel and iron components are treated with a light, removable layer of technical anti-corrosion oil and sealed inside moisture-barrier vapor wraps.
- Structural Reinforcement: Fragile items, aluminum castings, and gauges are double-boxed with high-density shock-absorbent foam padding. Overweight or highly valuable components are shipped in custom-built, reinforced wooden crates.
4. Tracking & Secure Reception
An automated confirmation email containing your digital tracking number and carrier link will be issued immediately upon dispatch. Due to the high value and irreplaceable nature of vintage mechanical components, a physical signature from the recipient is strictly required upon delivery. Packages cannot be left unattended or dropped off without a signature.
5. Condition & Transport Damage Policy
Our items are vintage, original pre-owned, or historical new-old-stock. Authentic signs of age, casting patina, minor storage scuffs, or surface discoloration are natural elements of their historical character and do not constitute defects.
However, if a package suffers structural damage during transit, you must follow this exact protocol to qualify for insurance coverage: note the precise damage on the carrier’s delivery slip before signing, take clear high-resolution photographs of the unopened packaging from multiple angles, and email our support team at [email protected] within 24 hours of arrival.